At Nextler Innovations, we are committed to providing top-quality Software as a Service (SaaS) products to our valued customers. We understand that circumstances may require refunds or cancellations, and we aim to make this process as clear and fair as possible. Please take a moment to review our Refund and Cancellation Policy outlined below:
1.1 30-Day Money-Back Guarantee: Nextler Innovations offers a 30-day money-back guarantee on all our SaaS products. If you are not satisfied with your purchase for any reason within the first 30 days of your subscription, you are eligible for a full refund.
1.2 Refund Eligibility: To be eligible for a refund, you must request it within the 30-day period starting from the date of your initial purchase. After the 30-day period expires, no refunds will be granted.
1.3 Refund Process: To request a refund, please contact our customer support team at firstname.lastname@example.org. Be sure to provide your order details and a brief explanation of why you are requesting a refund. We will process your refund within 7 business days after verifying your eligibility.
1.4 Refund Method: Refunds will be issued to the original payment method used during the purchase.
2.1 Subscription Cancellation: You may cancel your subscription at any time by logging into your Nextler Innovations account and following the cancellation process. Upon cancellation, you will no longer be billed for future subscription periods.
2.2 No Partial Refunds for Subscription Cancellation: Nextler Innovations does not provide partial refunds for unused portions of a subscription period. Your access to the service will continue until the end of your current billing cycle.
3.1 Service Disruption: In the rare event of a significant service disruption or unavailability, Nextler Innovations will assess each case individually. Depending on the circumstances, we may offer a pro-rata refund or extension of your subscription.
3.2 Termination for Violation: Nextler Innovations reserves the right to terminate your subscription without a refund if you violate our Terms of Service or engage in any fraudulent or illegal activities while using our products.
For any questions, concerns, or refund requests, please contact our customer support team at email@example.com.
Please note that this Refund and Cancellation Policy is subject to change at our discretion, and any modifications will be posted on our website. It is your responsibility to review this policy periodically for updates.
By using Nextler Innovations’ SaaS products, you agree to abide by the terms and conditions outlined in this policy.